Refund & Returns Policy

Thank you for choosing ShaolinLive.com. We aim to provide high-quality services, training, and digital products. Please read our Refund & Returns Policy carefully before making a purchase.

1. General Policy

All purchases made on ShaolinLive.com are considered final. By completing a transaction, you agree to the terms outlined in this policy.

2. Non-Refundable & Non-Returnable Items

Due to the nature of our offerings, the following items are strictly non-refundable and non-returnable:

Services

This includes, but is not limited to:

  • Online classes and courses
  • Memberships and subscriptions
  • Workshops, events, and training sessions
  • Appointments, consultations, or coaching sessions
  • Once purchased or booked, these services cannot be refunded, cancelled, or transferred.

Coupons, Vouchers & Discount Codes

  • All coupons, digital vouchers, promo codes, and gift certificates offered through ShaolinLive.com are non-refundable once issued.
  • Coupons cannot be exchanged for cash or credit.

3. Missed Sessions or Events

ShaolinLive.com does not offer refunds or credits for:

  • Missed classes
  • No-shows
  • Late cancellations
  • Unused sessions or partially used packages

4. Technical Issues

If you experience technical difficulties accessing online content:

  • Please contact us at hello@ukshaolin.com .
  • We will work with you to resolve access issues, but this does not qualify for a refund.

5. Exceptional Circumstances

Refunds may only be considered in rare cases of administrative error, such as:

  • Duplicate payments
  • Incorrect billing

If approved, refunds will be issued to the original payment method.

6. Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact:

Last updated: 7 December 2025